Our Rates & Cancellation Policy

You can call us during normal business 8am-6pm 7 days a week. We can be in and out of the office during the day however if you leave a voicemail we will get back to you. Book here directly using our FreeToBook system.

As a bed and breakfast your stay includes a complimentary continental breakfast, and in addition we provide you with light snacks and a bottle of wine or beverage on arrival. For our guests safety, a breakfast picnic basket will be placed in your personal fridge before check-in, and delivered on subsequent days during extended stays.

Specials – Don’t forget to  check our Specials Page for current offers.

*Rates are quoted per room , per night and do not include tax (10.5%). Please check below &  the reservations page for our current cancellation policy. Adults Only 21+

Policy

1. Self check- in begins at 4PM (16:00)  – Check out by 11:00. 2. All guests must be 21 or over, no children are allowed. 3. Pets are not allowed. 4. STRICTLY NO SMOKING using any device is allowed in the cottage and ONLY in some of the public areas and on your private porch. Please see the in room booklet for charges for in room smoking .. 5. Parking for all guests is available on site and is free of charge. Please no wax or open flame candles.

Payment Conditions

A deposit 50% of the stay is required. The deposit will be refunded according to the cancellation conditions. Full booking balance is due on the day of arrival. Payments by the following cards: Visa, Mastercard, American Express.

Additional Check In Notes

We welcome late arrivals, but ask that you please call ahead so we can make plans to welcome you. We are unable to staff our reception at all hours, so please do call ahead 262-248-4006.

Cancellation Conditions

If a booking is cancelled less than 3 days before arrival then a charge equal to the full booking amount will be made.
If a booking is cancelled less than 10 days before arrival then a charge equal to 50% of the stay will be made.
If the booking is cancelled 10 or more days before arrival then a charge equal to 10% of the stay will be made.
In the event of a no show or booking reduction (after arrival date) the full cost of the booking is charged.

*Rates do not include Sales Tax (currently 5.5%) or City Room Tax (currently 8.0%).

**Until 3 days prior there is a two night minimum for weekends (including Sunday night when Monday is a holiday). If Holidays occur midweek, July 1st- 4th, New Year, Memorial, Labor day these will be charged at weekend rates, unless specials are offered.

There is a maximum of 2 adults (over 21) in a one-bedroom suite , and 4 adults in a two-bedroom suite. No children (under 21), no pets, no smoking.

Wireless Internet access is available free of charge, use of wireless internet is not recommended for business users.

Holidays and dates that coincide with Lake Geneva events sell out quickly.

Cancellations:  at booking, a 50% deposit is taken.  If you cancel anytime up to ten days prior to your reservation, a 10% cancellation fee of the total expected stay is withheld to cover our costs.  If you cancel between 3 days prior and 10 days (the window) the entire 50% deposit is withheld.  If you cancel with less than 3 days notice, the entire 100% will be charged.  HOWEVER, if you call us and reschedule your stay, we rarely charge any penalty.  We would so much rather have you with us.

Additional Extras

Just Flowers $50

Celebrating something special? Add a small romantic floral arrangement perfect for the table . Yours to keep , vase included. One week advance notice is appreciated.

Large Morning Mimosa $25

A full bottle of Spanish Cava along with 2 small bottles of orange juice. Champagne glasses provided.

In Room Champagne $80

Celebrate in style with a bottle of champagne

Full Romance Special $90

Want to mark a special date with us?  How about adding our popular Romance Special. It includes a small floral arrangement in a glass vase (to keep) upon arrival in your cottage, rose petals around the bath, a large bottle of sparkling wine and two bottles of orange juice will be placed in your cottages prior to arrival – ready for your morning mimosa with your first breakfast basket –  and chocolate covered strawberries. This romance special can be added for just $90 per stay.  Simply call us or select it at checkout.  It will be added to your charges upon final processing.

Birthday Celebrations $30

Did someone say Birthday?  Add a birthday bash to your package…we’ll hang a banner over the fireplace, and partner that with two helium balloons, a candle for the morning pastry, and the fixings for a morning mimosa.  Select this package at check out.

Fruit Basket $35

We can prepare a fruit basket to be as simple, or as elaborate as you like.  Base price is $30 and it goes up from there, depending upon the enhancements that you request.

Chocolate Covered Strawberries $12

A plate of 4  chocolate covered strawberries placed in your cottage, prior to arrival.

Dark Chocolate Sea Salt Caramels $12

A plate of 6 decadent dark chocolate sea salt caramels

Chocolate Truffles $12

A plate of 6 assorted Belgian chocolate truffles.

Special Dietary Considerations

We can accommodate gluten free and dairy free dietary restrictions. Simply notify us one week prior to arrival when time permits or add onto your online booking. Please notify us of any food allergies at the time of booking. There will be an additional $8.00 charge per person per day for gluten free and/or dairy free breakfast baskets ( non-dairy milk is offered at no additional charge).

Windsor cottage was the original innkeepers cottage.  It has been fully renovated and is a popular honeymoon cottage with its private expansive wrap around porch.